Success Stories: Sacred Heart Hospital and Healthcare


Sacred Heart Hospital and Healthcare System, a 241-bed acute care hospital in Allentown, PA, was embarking on a major information technology initiative as part of the organization’s strategic plan. An experienced clinical information systems professional was sought to manage multiple phases of the project including vendor evaluation, planning, implementation, and interface with clinical department leaders. Traditional recruiting and contingency search firms failed to produce results over several months due to a limited concentration of candidates and the highly competitive environment for this profile of experience.

Search Strategy

Management Pathways was engaged to conduct the search and met with key IT Department team members to gain an understanding of the working environment at Sacred Heart Hospital. A detailed position specification was developed and used during the search process to uniquely promote the opportunity and organization’s mission and culture. Focused research was conducted regarding potential candidates within the immediate region to avoid relocation and cost-of-living issues. An aggressive search timeline was established for presentation of qualified candidates.


A strong candidate with clinical background (BSN) and over fifteen years experience implementing healthcare information systems was identified, recruited, presented to the client within the target timeline of (60) days, and subsequently hired.

Client Remarks

“We knew what type of person we needed to identify and implement the Computerized Patient Record. It had to be someone who has been there, someone that the Clinicians would respect and believe; an experienced RN. It also needed to be someone who could translate those needs into IT system requirements; a seasoned IT pro. Traditional search methods produced unqualified candidates and candidates that were asking for 50% more compensation than we felt we could afford. Management Pathways guaranteed their search and produced results within the established timeframe.”


Charles Durbin,
Vice President of Information Technology,
Sacred Heart Hospital and Healthcare

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