Success Stories: Building for Growth at Phoenixville Hospital

Project Background

Phoenixville Hospital, Phoenixville, PA, part of Community Health System (NYSE “CYH”) – the largest operator of acute care hospitals in the U.S. – was proceeding with a $100 million facility renovation and expansion plan in conjunction with a medical staff development strategy to meet the growing demand for services.  The hospital’s senior leadership identified opportunities to build the management team across key departments to support a new vision for the organization.

Management Pathways was initially engaged to conduct the search for a new Director of Facilities Management.  Within a four week time frame, a group of final candidates were identified, interviewed, and presented to the client.  An outstanding candidate was hired who brought the desired mix of progressive facilities experience, construction project management, and customer service skills from a respected, tertiary care facility.  MP performed a secondary search that landed a motivated Manager, Plant Operations & Engineering from a leading community health system.  Together, the new Facilities team has moved toward establishing a compliant, responsive, and customer-focused program to align with the hospital’s continuing excellence in patient care.

Within the nursing organization, Phoenixville Hospital elected to engage the MP search team to execute separate management searches for the Cancer Center, Women’s Health Pavilion, and Perioperative Services.  Against a competitive landscape for talent, Management Pathways delivered candidates who each brought deep experience from highly respected institutions and provided the right fit with the management team, staff, and physicians.  The integration of new managers has formed a strong clinical leadership team and helped to position the hospital for an exciting period of growth and revitalization in the Phoenixville community and surrounding region. 

Client Remarks

“Management Pathways has been instrumental in raising the overall caliber of our management team by providing us access to top-notch candidates that under normal circumstance we would not have access to.  On each engagement MP has understood our needs and has exceeded our expectations with regard to timeliness, quality and fit.  Our return on investment with the candidates that MP has placed for us has been virtually immediate and we look forward to our continued relationship with John Kiernan and the rest of his team.”


Steve Tullman,
Phoenixville Hospital

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